8 APRIL 2021 | Live and Online
Opening remarks from the chairperson

Ruth Gertler
Exec Director Learning, Change Et Al
Reshaping learning strategies for a post-Covid-19 era
As we continue to adapt new ways of working, organisations are focusing on delivering effective and engaging learning experiences in the ‘new normal.’ How can we plan and deliver successful learning experiences for a hybrid workforce?
- Leveraging technology for learning in the new digital workforce
- Identifying and implementing virtual learning opportunities
- Creating a culture of coaching and support for a diverse and remote workforce

Manavi Baveja
Global Head - Organisation Development, Uber
The managers guide to a collaborative learning culture
Many organisations say they want to create a learning culture, but few have one and even fewer know what makes up a true learning culture. Learning is happening all the time from a variety of sources, and the most successful learning organisations are adjusting their strategy and approaches, balancing content, experiences and application.
- Selecting a variety of content that is accessible and engaging
- Creating a learning experience for a diverse workforce
- Providing a customised learning experience to support engagement and performance

Jon Rivas
Client Engagement Partner, Degreed
PANEL: Choosing the right learning technology for your organisation
Technology continues to transform the way we learn. Employers now have access to a huge number of learning and development tech solutions, from enterprise level platforms to agile and personalised mobile apps. Which tech solution is right for your workforce?
- How to align your technology platforms with your strategy and culture
- Elements of a successful Learning Management System
- Evaluating new tech: social learning, augmented reality (AR) and virtual reality (VR)
- Ensuring your learning platform selection provides a positive return on investment
- Analysing current trends and the best learning platform for your organisation
Moderator:

Ruth Gertler
Exec Director Learning, Change Et Al
Panellists:

Peter Attfield
Chief Talent & Learning Officer, Jardine Matheson

Ariel Woo
Regional Head of People COE, Asia Pacific, Allianz

A-Young Kim
Head, Learning and Development, Grab
Workshop: Measuring L&D effectiveness and sustaining impact
One of the biggest challenges in L&D is to measure the impact of learning initiatives and sustain the efforts. This workshop will share practical frameworks on how to measure learning to implement change that is sustainable and effective to progress the L&D function.

Kanika Sagar
Learning & Development Consultant,
Workshop: Making the 70 in 70:20:10 work – creating a compelling context for development
The value and impact of the 20 and 10 come from the 70, however, activating the 70 has remained a challenge for most organisations. So, what exactly can the L&D team do to activate the 70 at scale in their organisation? This workshop will cover three practical tips.

Dehumo Bickersteth
Owner & Principal Consultant, DTB Services Singapore
CASE STUDY: Developing impactful hiring and L&D initiatives during recovery
Many organisations are continuously navigating through disruption in their business operations, with reskilling and upskilling the workforce as an essential part of their recovery. How can companies make impactful hiring and learning & development practices during this time of immense change?
- Major events in 2020 affecting hiring and learning and development
- Driving people-centric learning and skill development
- Crisis leadership learning and development
- Building digital fluency

Shree Mogan
Chief People Officer, Flow
PANEL: Using a data-driven approach to learning strategies
Now more than ever before, data can present useful insight into user behaviour and productivity. How can we use data to determine learning strategies to meet changing business demands?
- Identifying KPIs to effectively monitor progress
- Applying data to measure learning impact and ROI assessment
- Using analytics to determine diverse learning styles and preferences
- How to develop data literacy within learning and development teams
- Using cross-functional data to support the overall business strategy
Moderator:

Ruth Gertler
Exec Director Learning, Change Et Al
Panellists:

Chandrani Chakraborty
Group Head of Capability & Learning Strategies and Head of HR Asia, QBE

Betty Lau
Head, Talent, Learning & Development, APAC, CBRE

Professor Misiek Piskorski
Dean of IMD SEA and Professor of Strategy and Innovation, IMD Business School

Jeanette Tan
Deputy Director, Digital Academy, GovTech Singapore
CASE STUDY: Curating tailored content to promote engagement
Keeping employees engaged continues to be a key priority for organisations today. How can we select and create content that is engaging and valuable to improve knowledge retention?
- Strategies to curate and offer diverse content to promote a culture of self-learning
- Creating learning recommendations across multiple platforms for non-linear career paths
- Using employee feedback to improve content
- Enabling employees to be recognised and rewarded for their contribution and learning achievements

Dr. Jennifer Tan
Vice President, Head of Learning Technology and Design, OCBC Bank
PANEL: Learning in 2021 and beyond
As we anticipate a future workforce that is increasingly skills-based, how can learning and development leaders prepare and equip teams to meet changing business demands accelerated by crises?
- How has Covid-19 reshaped how we approach learning?
- Succession planning for a diverse workforce
- Preparing for the next generation of the workforce and the gig economy
- Creating a culture of lifelong learning beyond the classroom
Moderator:

Vicky Knight
Associate Dean of International Programmes, BPP University School of Business
Panellists:

Karina Cuello
APAC Future Skills Head, JLL

Jose Raphael Ibarra
Global Head of Learning and Development, DHL Global Forwarding

Joanna Maneckji
Global Lead, Learning Consulting, Design & Development, Philips

Devayani Tilak Sengupta
Director – Regional Head of Executive and Leadership Development APAC, Credit Suisse