Agenda

As we continue to adapt new ways of working, organisations are focusing on delivering effective and engaging learning experiences in the ‘new normal.’ How can we plan and deliver successful learning experiences for a hybrid workforce?

• Leveraging technology for learning in the new digital workforce
• Identifying and implementing virtual learning opportunities
• Creating a culture of coaching and support for a diverse and remote workforce

Many organisations say they want to create a learning culture, but few have one and even fewer know what makes up a true learning culture. Learning is happening all the time from a variety of sources, and the most successful learning organisations are adjusting their strategy and approaches, balancing content, experiences and application.  

• Selecting a variety of content that is accessible and engaging  
• Creating a learning experience for a diverse workforce  
• Providing a customised learning experience to support engagement and performance 

Technology continues to transform the way we learn. Employers now have access to a huge number of learning and development tech solutions, from enterprise level platforms to agile and personalised mobile apps. Which tech solution is right for your workforce?

• How to align your technology platforms with your strategy and culture
• Elements of a successful Learning Management System
• Evaluating new tech: social learning, augmented reality (AR) and virtual reality (VR)
• Ensuring your learning platform selection provides a positive return on investment
• Analysing current trends and the best learning platform for your organisation

Many organisations are continuously navigating through disruption in their business operations, with reskilling and upskilling the workforce as an essential part of their recovery. In this case study, hear how Go-Jek is leveraging training to transform their workforce to pivot its business into new areas.

• Identifying emerging ‘soft skills’ and technical skills: empathy, remote workforce leadership and more
• Leadership development for a future workforce
• Using automation and artificial intelligence (AI) to bridge the skills gap

Now more than ever before, data can present useful insight into user behaviour and productivity. How can we use data to determine learning strategies to meet changing business demands?

• Identifying KPIs to effectively monitor progress
• Applying data to measure learning impact and ROI assessment
• Using analytics to determine diverse learning styles and preferences
• How to develop data literacy within learning and development teams
• Using cross-functional data to support the overall business strategy

Keeping employees engaged continues to be a key priority for organisations today. How can we select and create content that is engaging and valuable to improve knowledge retention?

• Strategies to curate and offer diverse content to promote a culture of self-learning
• Creating learning recommendations across multiple platforms for non-linear career paths
• Using employee feedback to improve content
• Enabling employees to be recognised and rewarded for their contribution and learning achievements         

As we anticipate a future workforce that is increasingly skills-based, how can learning and development leaders prepare and equip teams to meet changing business demands accelerated by crises? 

• How has Covid-19 reshaped how we approach learning?
• Succession planning for a diverse workforce
• Preparing for the next generation of the workforce and the gig economy
• Creating a culture of lifelong learning beyond the classroom